What Is Empathy and Why Is It So Important in Design Thinking?

One of the most important elements in design thinking and the wider area of human-centered design is empathy. Let's look at what empathy is, and why is it so vital for businesses and designers.

What is Design Thinking? – Agile Elephant making sense of digital transformation

Sympathy vs empathy in human-centred design/design thinking, by Melvin Ilyas Barth

Design Thinking: Understanding Customer Needs with Empathy - GLOBIS Insights

Empathetic design: the first stage of design thinking

Empathy Mapping: A Guide to Getting Inside a User's Head

Design Thinking 101

Design thinking based empathy leadership — PINCHERRY

What is Design Thinking and Why is it so Important?

Stage 1 in the Design Thinking Process: Empathise with Your Users